💡 Frequently Asked Questions
Can the product's label, packaging, and design be customized?
Yes, we offer comprehensive customization services on label, packaging, and design to meet your specific requirements.
What is your monthly production capacity?
Our factory production capacity is 50,000 sets of lighting systems per month, ensuring stable supply for bulk orders.
What is the minimum order quantity (MOQ)?
Normally the MOQ is 100pcs, but we also accept small sample orders for quality evaluation by professional clients.
How soon is the typical lead time?
For sample orders, the lead time is 3-5 days. For bulk orders, it typically ranges from 15-35 days depending on the volume.
How do you guarantee the quality of your lighting systems?
A professional product quality inspection team ensures a low defective rate. Furthermore, we take full responsibility through our comprehensive after-sales support system.
What are the standard terms of payment?
Generally, we require a 30% T/T deposit in advance, with the remaining 70% balance settled before shipment.
