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Frequently Asked Questions
Can your products' label, packaging, and design be customized?
Yes, we offer professional customization services on labeling, packaging, and product designs to meet your specific requirements.
What is your monthly production capacity?
Our factory is equipped to produce 50,000 sets of high-performance lighting systems per month.
What is your minimum order quantity (MOQ)?
Normally the MOQ is 100pcs, however, we also accept small sample orders for quality evaluation by our clients.
What is the expected lead time for orders?
For sample orders, the lead time is 3-5 days. For bulk orders, it typically ranges from 15-35 days depending on the volume.
How do you guarantee product quality?
Our professional quality inspection team ensures a low defective rate. Furthermore, we provide a comprehensive after-sales support system for full reliability.
What are your standard payment terms?
Generally, our terms are 30% T/T in advance and the 70% balance paid before shipment. Specific terms may vary by country.
